The Eros Keys™ – Privacy Policy

Effective Date:  17 February 2025

Entity: The Eros Keys Educational Pte Ltd (Reg. No. 202588999G)

Jurisdiction: Singapore

1. Purpose Of This Policy

This Privacy Policy explains how The Eros Keys Educational Pte Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or purchase our products and services.

By using our site or completing a purchase, you consent to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following types of personal information:

• Identity Data: Name, email address, billing address, and phone number.

• Transaction Data: Payment details processed securely through third-party providers (e.g., Stripe, PayPal).

• Course & Membership Data: Login information and progress within Kajabi courses.

• Marketing Data: Your preferences for receiving emails or updates.

• Technical Data: IP address, browser type, operating system, and cookies used to improve site performance.

3. How We Use Your Information

• • Process and fulfil orders and service agreements.

  • Provide access to digital courses and member content.

  • Deliver customer support and important updates related to your purchases.

  • Send marketing communications only with your explicit consent.

  • Analyse website traffic and improve our content and offerings.

  • Comply with legal and regulatory requirements under Singapore law.

    Your data is used to: We do not sell or rent your personal information to third parties.

4. Data Storage & Security

Your information is stored securely within Kajabi’s platform and reputable third-party service providers used for payments and email automation.

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.

5. Cookies & Tracking

• Our website uses cookies to enhance your experience and analyse traffic. You may disable cookies via your browser settings, but some functions of the site may be affected.

6. Third-Party Services

• • Kajabi (for website hosting and course delivery)

  • Stripe / PayPal (for secure payment processing)

  • Google Analytics (for website analytics)

  • Email Service Providers (for newsletter and automation delivery)

    We use trusted third-party providers to deliver our services, including:

  Each provider maintains its own privacy and data-security standards in compliance with international laws.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law. Once no longer needed, data will be safely deleted or anonymized.

8. Your Rights Under The PDPA

You have the right to:

• Access and request a copy of your personal data.

• Correct any inaccuracies in your information.

• Withdraw consent for marketing communications at any time.

• Request erasure of data no longer required for legal or contractual purposes.

 To exercise these rights, contact our Data Protection Officer at [email protected].

9. International Data Transfer

As our platform and email services may operate on servers outside Singapore, your data may be transferred internationally.

All such transfers are performed in accordance with the PDPA and adequate security standards.

10. Links To Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their policies before providing any personal information.

11. Policy Updates

We may update this Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted on our website with the revised effective date.

12. Contact Us

 For questions or requests regarding your personal data, please contact:

📧 [email protected] 

📍 The Eros Keys Educational Pte Ltd, Singapore

Acknowledgment

By using our website or completing a purchase, you acknowledge that you have read and understood this Privacy Policy and consent to our data-handling practices as outlined above.